This Privacy Policy describes how Wan 2.7 ("we," "us," "our") collects, uses, stores, and protects personal information when you access wan27.org, create an account, generate images, or interact with our service. We are committed to transparent data practices and protecting your privacy in accordance with applicable data protection regulations.
When you register or maintain an account with us, we collect:
- Full name and email address
- Chosen username and password (encrypted)
- Phone number (if you provide it)
- Geographic location based on IP address and voluntary input
- Social media account information (if you choose to authenticate via third-party providers)
- Profile image or avatar
- Communication preferences and language selection
We collect and store information related to your use of our image generation capabilities:
- Text prompts you submit
- Reference images and visual materials you upload
- AI model parameters you select (size, style, quality settings)
- Generated images created for you
- Editing history and refinement iterations
- Feedback you provide about generation quality
- Search queries and browsing patterns within the platform
To process payments and manage subscriptions, we collect:
- Billing address and payment method type (but not complete card numbers, which are handled by our payment processor)
- Subscription plan selections and renewal dates
- Purchase history and invoice records
- Tax identification information
- Refund and dispute records
- Credit pack purchases and consumption history
When you access our platform, we automatically collect:
- IP address and Internet Service Provider information
- Device type, operating system, and browser version
- Referring website and exit pages
- Pages visited and time spent on each page
- Click patterns and feature interactions
- Error logs and crash reports
- API usage and rate-limiting data
- Approximate geographic coordinates based on IP geolocation
We use your information for the following lawful purposes:
Service Delivery
- Processing your image generation requests
- Delivering generated images and managing your queue
- Maintaining your account and managing subscriptions
- Providing technical support and customer service
Business Operations
- Processing payments and issuing invoices
- Detecting and preventing fraud or misuse
- Enforcing our terms of service
- Improving server reliability and platform performance
- Conducting security audits and vulnerability assessments
Product Improvement
- Analyzing aggregate usage patterns to identify feature popularity
- Testing new capabilities and algorithms
- Training and refining our AI models using anonymized data
- Personalizing your experience with recommended settings or features
- A/B testing interface changes
Legal and Regulatory Compliance
- Responding to lawful government requests for information
- Preventing illegal activity or harm
- Protecting the rights and property of Wan 2.7 and our users
- Maintaining records required by tax and accounting laws
Communications
- Sending account notifications and security alerts
- Informing you of service changes, outages, or maintenance
- Sharing product updates and new features
- Responding to your inquiries and support requests
- (With your consent) Sending marketing communications about our services
We engage third-party companies to help operate our platform. These include:
- Cloud Infrastructure Providers: Host our servers and store user data
- Payment Processors: Handle credit card transactions and billing (Stripe, etc.)
- Email Service Providers: Send transactional and marketing emails
- Analytics Services: Track aggregate usage metrics and platform health
- AI Model Hosts: Process image generation requests through cloud AI infrastructure
All third parties are bound by confidentiality agreements and are contractually obligated to process data only according to our instructions.
We may disclose personal information without consent if:
- Required by law, court order, or government agency request
- Necessary to protect the safety, rights, or property of our users or platform
- Needed to detect, prevent, or address fraud, security breaches, or technical issues
- Required to enforce our terms of service
If Wan 2.7 is acquired, merged, or substantially restructured, your information may be transferred as part of that transaction. We will provide notice of any such change and any choices you may have regarding your data.
We may publicly share aggregate statistics about our user base (e.g., "we have 100,000 users globally") or anonymized insights about feature usage. This information does not identify you.
We implement technical, organizational, and administrative safeguards to protect your information:
- Encryption of data in transit using TLS/SSL protocols
- Encryption of sensitive data at rest using industry-standard algorithms
- Regular security audits and penetration testing
- Restricted access controls with role-based permissions
- Multi-factor authentication options for account protection
- Regular backups and disaster recovery procedures
- Employee training on data privacy and security protocols
However, no security system is impenetrable. We cannot guarantee absolute protection against all threats.
Active Account Information
- Retained as long as your account is active and for up to 12 months after deletion
Transaction Records
- Retained for 7 years to comply with financial and tax regulations
Generated Images
- Retained for as long as your subscription is active
- Deleted upon account termination unless you request archival
Technical Logs
- Typically retained for 30-90 days
- May be retained longer if needed for security investigations
Backup Copies
- May exist in backups for up to 6 months after deletion from production systems
You may request deletion of your data at any time by contacting us, subject to legal retention requirements.
Depending on your jurisdiction, you may have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Ask us to correct inaccurate or incomplete information
- Deletion: Request deletion of your data (subject to legal retention obligations)
- Restriction: Ask us to limit how we use your information
- Portability: Receive your data in a structured, portable format
- Opt-out: Decline certain processing activities, such as marketing communications
To exercise these rights, contact us through wan27.org/contact with your request and proof of identity. We will respond within 30 days.
Our servers are located primarily in the United States, but may be distributed globally. If you access our Service from outside the USA, your information will be transferred to and processed in the United States. By using our Service, you consent to such transfers. We implement Standard Contractual Clauses and other safeguards to protect your information during international transfers.
Our platform may contain links to external websites, payment processors, and third-party services. We are not responsible for the privacy practices of these external parties. Please review their privacy policies independently.
Wan 2.7 is not intended for users under 13 years of age (or the applicable age of digital consent in your country). We do not knowingly collect information from children. If we become aware that a child has provided personal information, we will delete such information and terminate the associated account immediately. Parents who believe their child has used our Service may contact us at wan27.org/contact.
We may revise this Privacy Policy to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
- Update the "date" field at the top of this policy
- Send you email notification describing the changes
- Display a prominent notice on our website for at least 30 days
Your continued use of the Service after such changes constitutes your acceptance of the revised policy.
Email Communications: You can manage your email preferences through your account settings or by clicking "unsubscribe" in any marketing email.
Cookies and Tracking: Most browsers allow you to refuse cookies or alert you when cookies are sent. You can also use privacy-focused browser extensions to block tracking.
Do Not Track Signals: If your browser sends a "Do Not Track" signal, we will honor your preferences where technically feasible.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out:
We commit to addressing your privacy concerns promptly and transparently.
